Urgent Help and Emergencies
What can I do if I need help urgently?
- Dial 999
- Use the silent call if your circumstances mean you're afraid to make a noise
Make Yourself Heard - The ‘Silent Solution’ system
The ‘Silent Solution’ system enables a 999 caller to inform the police that they are in a genuine emergency without having to speak to the operator.
If you need help urgently, but if you are too scared or unable to make a noise or speak, you can:
- Dial 999
- Listen to the questions from the 999 operator
- Respond by coughing or tapping the handset if you can
- If prompted by the call operator, press 55. This lets the operator know it's a genuine emergency and you'll be put through to the police.
