Parking

Payments to North Warwickshire Borough Council, as specified in Band 2 of the Civil Enforcement of Parking Contraventions (Guidelines on Levels of Charges) (England) Order 2007, as set out on the Penalty Charge Notice.

There are two levels of charges for different parking contraventions which may be reduced by 50% if paid within 14 days of the ticket being issued.

Higher Level Penalty Charges

• £70.00
• £35.00 if paid within 14 days
• £105 following the service of the charge certificate

Lower Level Penalty Charges

• £50.00
• £25.00 if paid within 14 days
• £75 following the service of the charge certificate

The contravention codes and charge levels can be found here Contravention Codes – PATROL (patrol-uk.info)

Please note: If you have been issued with a Penalty Charge Notice, please do not ignore it. 

Pay a Parking Fine - Reference Number starts with RS10 ONLY

Appeal or dispute a parking fine

• Challenge a Parking Fine 
• Email parking.appeals@northwarks.gov.uk
• In writing to Parking Appeals, North Warwickshire Borough Council, The Council House, South Street, Atherstone, Warwickshire CV9 1DE

Is it a parking fine or just a Warning Notice?

If the ticket is a 'Warning Notice' there is nothing to pay. Find the car registration number on the ticket then find 'Expiry'; below 'Expiry' if it says 'THIS IS A WARNING NOTICE' you have nothing to pay.

If you believe you should not have received a parking fine please appeal using our online 'Appeal a parking fine' form below. You need to appeal within 14 days of receipt. Once you have registered an appeal payment deadlines are suspended until you have been advised of the outcome of the appeal. If the appeal proves to be unsuccessful then a revised discount date will be offered.

If you believe a PCN to be unfair

• If you do not wish to pay the PCN because you believe that it was issued unfairly or mitigating circumstances should be considered, you should write to the address provided on the back of the PCN
• Where applicable, please provide any documentary evidence or other information that you believe will help us to fully consider your appeal
• We will consider all of the circumstances and information provided and will write to you with a decision
• If we believe that further information is required before making a decision we will ask you to provide this
• Provided we receive your challenge within the 14 day discounted period, as detailed on the back of the PCN, your entitlement to the discounted payment will be protected whilst we consider your appeal
• If the PCN remains unpaid and there is no response to enforcement notices issued, the charge will increase by 50%
• Subsequently, if the PCN still remains unpaid, the council can apply for a warrant to recover the debt which is then subject to recovery action by bailiffs
• Substantial debt recovery costs can be incurred

Challenge, Representation & Appeal

Challenge

• A challenge to a PCN is an initial challenge or informal representation made after the issue of a PCN, but before a Notice to Owner (NTO) is issued. (NTOs are normally issued 28 days after the date of the PCN if payment has not been made)
• There is no legislative requirement on councils to respond to challenges, but in accordance with good practice guidelines, this council has a policy of considering all challenges

What to do if your Challenge is Rejected

• If your challenge is rejected we will usually reinstate your entitlement to the discounted payment
• If we are unable to agree that the PCN should be cancelled and you do not accept the council's decision, you should not make payment but should wait for the NTO to be issued
• You cannot make payment to secure the discounted payment and continue to challenge the PCN. If payment is made, the matter is closed
• The NTO will ask for you to either make payment of the PCN at the original amount or to make further representations. The grounds on which you can make representations are dictated by legislation and are clearly set out in the NTO

Representations

• A representation is the formal representation against the PCN in response to an NTO
• The NTO will always be served on the person identified by the DVLA as being the registered keeper/owner of the vehicle even it that person was not the driver
• The council must consider a formal representation and if unable to agree that the PCN should be cancelled, issue a notice of rejection and detail of how to make an appeal to an independent adjudicator at the Traffic Penalty Tribunal
• In the absence of exceptional circumstances or other compelling reason, the discounted payment will not be reinstated.

Appeals to the Adjudicator

• You will be provided with an online PIN if your representation is formally rejected on your Notice of Rejection (NoR). if you do not have access to the online service you can contact the Traffic Penalty Tribunal, who will send you a form to complete manually
• You must appeal directly to the Traffic Penalty Tribunal not the council
• The council will be notified of your appeal by the Tribunal and will respond and send you a copy of its evidence
• An independent adjudicator will be appointed to review all of the evidence and you will be offered the option of appearing before the adjudicator in person, having a telephone hearing or having your appeal considered in writing
• The adjudicator's decision is final and binding on both parties
• There is no charge for this service. Costs will only be awarded if the adjudicator considers that either side's actions in contesting the appeal have been frivolous or vexatious

Mitigating Circumstances

• The council has a duty to enforce parking regulations and penalty charges incurred for contravening them
• Against this, fairness dictates that it should consider mitigating circumstances brought to its attention
• Strict audit accountability procedures, however, require us to seek corroboration if mitigating circumstances are put forward as an argument that a legitimately issued PCN should be cancelled

Contact Details Off-Street (Car Park) PCN Appeals

Since 1 February 2022, Wychavon District Council provides PCN processing for North Warwickshire Borough Council. If you wish to enquire about a PCN, please use the contact details below:

• Email: parking.appeals@northwarks.gov.uk
• Telephone: 01827 715341
• Address: Parking Services, Council House, South Street, ATHERSTONE CV9 1DE