Home Contents Insurance and Optional Covers Available

Crystal insurance scheme

Home Contents Insurance and Optional Covers Available

No matter how careful you are, there’s always a risk that your belongings could be broken, damaged or stolen. Having the right insurance in place can help protect you from potential risks.

The Crystal Insurance scheme is a specialist insurance scheme provided by Thistle Tenant Risks, and the Policy is designed to help protect your home contents against loss or damage from specific events such as fire, theft or escape of water. As part of the scheme: 

•    You don’t need to have special door or window locks; you just need a lockable front door.

•    Flexible regular payment options (fortnightly and monthly payments include an additional transaction charge).

There are optional covers available for an additional premium, such as:

Extended Accidental Damage –covers accidental damage to contents while they are in your home. Excludes damage caused by wear and tear and a £50 excess may apply. 

Personal Possessions – covers theft, loss or damage for clothing and other items designed to be worn or normally carried and belonging to you, whilst inside your home or anywhere in the World. You can choose an insured sum of either £1,000, £2,000 or £3,000 but for any one claim, we will not pay more than 50% of the chosen sum insured in respect of an individual item.

Wheelchairs – we will pay up £1,000, £2,000 or £3,000 (the certificate of insurance will show the amount you have chosen) for loss or damage to wheelchairs (including personal responsibility cover) inside your home or anywhere in the World. Excludes electronic, electrical or mechanical breakdown or failure. 

Hearing Aid – covers loss or damage to hearing aids owned by you or a member of your family or for which you are responsible, inside in your home or anywhere in the World. We will not cover loss or damage caused by wear and tear, gradual deterioration, electrical or mechanical breakdown. You can choose an insured sum of either £1,000, £2,000 or £3,000.

Structure of garden huts, garages and greenhouses – covers loss or damage caused by an insured event to garden huts, garages and greenhouse structures, that are your responsibility. 

Limits and exclusions apply. For more information about our policy, please refer to the Insurance Product Information Document (IPID) and Policy Wording, which is available upon request.
To find out more about the Crystal Insurance scheme or to get a quote:

•    Call Thistle Tenant Risks on 0345 450 7286.
•    Visit www.crystal-insurance.co.uk where you can also request a call back!


The Crystal Insurance Scheme is a product name arranged and administered by Thistle Tenant Risks a trading style of Thistle Insurance Services Limited. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority Firm Reference Number 310419. Registered in England under No. 00338645. Registered office: Rossington's Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Thistle Insurance Services Limited is part of the PIB Group.
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Crystal insurance scheme

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