Your new home

It can feel a little bit scary moving into a new home, whether it is your first home or whether you are just moving to another home.

The Step into YOUR Tenancy information will help guide you through setting up your bills and planning your budget so that you can be as ready as possible to move in, enjoy your home and not worry about getting into arrears or debt with your bills.

To get the most out of the Step into your Tenancy guide, it is best to work through it, step-by-step online, as it has interactive links that will take you to all the websites you will need to set up your bills and to find out more information. There is also an accompanying ‘to do checklist that you can fill in, to help keep you on track! You just need tick of all the things that you’ve done and keep any important dates and any notes safe as a reminder. Be proud of yourself when you’ve ticked it off the list!

Please note:  Due to the current energy crisis, it may not be possible to ‘switch’ to a different energy provider or even ‘fix’ your tariff when you move home. Information and advice regarding energy providers and their tariffs is changing all of the time. Therefore, please make sure you check the latest information and advice available so that you can make the right informed decision. Martin Lewis gives the latest advice and information so it is advisable to follow him on his website Gas, Electric and Water Guides - Money Saving Expert

If you are struggling to pay your bills, or have arrears and debt that you are worried about, then act now….. there is lots of help available. You will find information about places to get help and support, both locally and nationally, here Help and support from other places. The earlier you ask for help, the quicker it is to resolve and the better you will feel.

The council have Financial Inclusion Support Officers available to help you. The team are really friendly and here to help you, so please get in touch if you need any help, advice, information or support. Email financialinclusion@northwarks.gov.uk or call the team on tel 07909 092773.

Tenancy Services

Out of Hours Emergency Repairs Telephone: 01827 715341 (calls will be directed to the lifeline centre which is manned 24 hours a day)

Address: Housing Division
North Warwickshire Borough Council
South Street, Atherstone,
Warwickshire, CV9 1DE

Telephone: 01827715341